Client Liaison Services

Home visit to the claimant

Explanation of the CFA (Conditional Fee Agreement)

ID and address check

Sign up and secure return of all documents

Statement Taking

Claimant is visited by one of our qualified agents usually (ex Police Officer) to discuss the incident in as much detail as possible.

We work closely with your client, obtaining a good understanding of the incident, covering and recording all relevant points.

Locus Reports

This work is carried out by our specialist agents and the information will include -

Measurement Taking
Detailed Sketches
Digital photographs