The feedback forms are usually a short questionnaire used by our agent after completing the necessary documentation for your client. The data when its interpreted with other information builds further levels of trust and knowledge about your client, and also as an understanding and appreciation you are striving to set high customer service standards which give your customer confidence in you as a high level service provider

If you do use our services

What is the feedback your require?
How is that going to be carried out, what do you want to focus on?

Initial Contact

Marketing feedback where did contact originate from Internet, advertising, referral.

Service of Staff

The service was it explained fully, were all your questions answered to your satisfaction?

After Sales Questionnaire

Did the experience of using the service meet your expectation?
During the process did it keep on track - were you kept informed?
Are there any suggestions you can give to improve service?
Rating of Service
Would you feel comfortable recommending services to another?